How to ask endocrinologist online

You can now ask our experienced endocrinologists’ online health queries and get instant answers and professional medical advice.

Online consultation allows patients to access personalized healthcare without waiting for months or travelling long distances to visit a clinic. 

They can now enjoy healthcare provisions and preventative measures, especially when it comes to managing diseases such as diabetes.

Who is an endocrinologist?

A physician that specializes in examining, diagnosing, and treating conditions the endocrine system. The endocrine system consists of the pancreas, adrenals, thyroid, testes, ovaries, and pituitary gland. 

The central role of these glands is to secret hormones, which goes into the bloodstream to ensure the body’s proper functioning.

Conditions that could affect the gland include diabetes, thyroid disorders, bone disorder, and so on.

What conditions does endocrinologist treat?

Endocrinologist treats health issues like:

Thyroid issues
Diabetes Mellitus
High blood cholesterol levels
Hormonal imbalance
Adrenal insufficiency insufficiently
Growth disorders including stunted growth or excessive growth
Forms of cancer
What health issues do we treat

Benefits of an endocrinologist online consultation

When you consult an endocrinologist online, you will get access to the best doctors who will give you accurate diagnosis and treatment options.

Most people living with diabetes and other hormonal issues do not have access to physical consultation with an endocrinologist. This is especially true for those living in rural areas. It is not easy having to drive long distances to keep appointments. Online endocrinologist consultation seeks to provide a better alternative.

Patients do not have to worry about waiting in line, as is the practice with an in-person consultation. You only have to choose the time you are comfortable with and contact the doctor.

Another benefit is that you can access your medical records and prescriptions the doctor gives you anywhere because they are digitized.

You also get a follow-up consultation after the initial one.

When should you talk to an endocrinologist online?

Different situations will necessitate putting a video or phone call through to an endocrinologist. 

For instance, if you observe that you’ve suddenly gained weight even without overfeeding, you should talk to an endocrinologist online. It could be a sign of hypothyroidism or hyperthyroidism.

You should also seek endocrinologist online help if you have type 2 diabetes complication.

Others reasons why you should consult a specialist online includes:

  • Frequent urination, thirst, tiredness or hunger
  • Sudden thinning of the skin
  • Anxiety due to thyroid issues
  • Hormonal imbalance
  • New to type 2 diabetes
  • New medicines for thyroid issues
  • Hair loss
  • Low sex drive and shrinking testes
  • Frequent bone fracture 

Preparing for an online endocrinologist video consultation

Once you’ve booked an online appointment with the doctor from our website or app, share your medical records or report for a better understanding of your case.

Before the consultation day, note down your symptoms, so you don’t forget any while discussing with the doctor. Also, write down the questions you wish to ask. 

If you are already taking medication, write them down to share with the doctor.

Check your blood sugar level if you have the medical equipment.

Find a quiet place for the phone call or online video consultation.

Be specific about your symptoms and questions. Don’t hide any details that will help the doctor make the diagnosis.


Do you still have some questions about online endocrinologist consultation? Here are some of the frequently asked questions. You will find the answers you need.

What are the symptoms of endocrine disorders?

Symptoms include sudden weight gain or weight loss, dehydration, excess hair loss, fatigue, palpitation, high blood pressure, depression, anxiety, and skin changes.

What is an online video visit?

Online video visit means discussing your health conditions with an endocrinologist online through video calls with the help of your mobile device or computer. And from the comfort of your home. 

It is like a visit to the clinic; only this is done remotely. So, it would help if you prepared like you would when going for a physical visit.

What are the steps to booking an online video call?

Step 1 – Register now

Setting up your secure account only takes a minute.

Step 2 – Request a visit.

You can have a doctor visit right away or schedule an appointment – all by phone, computer, or our app.

Step 3 – Feel better.

Get treated by one of our doctors who can prescribe medication if necessary.

How can I schedule a video visit?

Please call +1(888) 695-9859 or email You can also book online to schedule an online appointment.

What can I expect when I schedule a video visit?

During the video visit, you’ll be conversing with an endocrinologist “live” through video calls. You can receive the call from your smartphone, tablet or desktop. You’ll find out more about what to expect after booking the online consultation.

Can telemedicine help a patient self-manage diabetes?

Yes, telemedicine can help patients manage diabetes better than when they have to make appointments for physical visits. How? 

An online endocrinologist is always available for the patient to talk with if they need urgent advice on prescriptions, diet changes, or forms of exercises they need to manage or even reverse diabetes.

 Without telemedicine, they might need to wait for months for a physical visit, and the condition could worsen around this waiting time.

Can I access a pediatric endocrinologist online?

Yes. If your child needs an endocrinologist’s help online, you can also book an appointment. Get your child a meeting if they are experiencing any of the following issues:

  • Early or late puberty
  • Obesity
  • Enlarged thyroid
  • Brittle bones

Can I have a first diabetes consultation online?

No. you will need to see your doctor in-person as diabetes is a condition that requires special medical equipment to diagnose. You can only book an online consultation after your first physical examination.

Can I get a prescription for diabetes medication online?

Yes, you can have access to an endocrinologist who can prescribe medication online. However, these prescriptions are only for refills. New drugs are possible but at the discretion of your online physician who will conduct an online exam on you and request information such as the last time you had a physical exam and the result of the lab tests.

Can I get a pre-diabetes endocrinologist online consultation?

Yes. If you have been diagnosed with pre-diabetes, you can ask an endocrinologist online to manage it, so it doesn’t progress into type 2 diabetes. The physician will give you tips on how diet, exercise, and lifestyle changes can reverse the condition.

Last updated: January 2021

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